Contact

How To Contact Us?

For issues concerning orders and purchase, please contact: service@theambiencehome.com or submit an inquiry in this page below.

We will reply to you within 1 business day if you send us the e-mail. Please e-mail us if you have any questions about us. It's the most efficient way to get problems solved.

Here at theambiencehome.com, we don't just seek to keep you satisfied, we aim to make you want to come back for more!

Attention: please ensure your account email is right so that you will receive an order confirmation after placing an order successfully. Order details will be included, such as order number. Please check out your email carefully. If still not, pay attention to your spam and remove our email out of blacklist.

Note: We will reply your emails within 3 days due to lot's of emails these days. So sorry for the inconvenience.

After-sales Support:

For questions regarding Order Status and other after-sales support, log in and click on track order. From the detailed order page, you can easily review order details, track order progress.

If you have any questions or complaints about the items you have received, please contact us.

All After Sales inquiries are handled thoroughly. We will reply as soon as we have the result, please be patient. No inquiry is left unanswered.

You can submit a complaint following the steps, our team will take care of it within one working day, please check your account regularly to get the latest update, you will be notified by E-mail at the same time. We usually respond to all inquiries within one working day.

Pre-sales Support:

For any questions before you place an order, please kindly visit our Help Center. The Help Center provides answers to most common questions. In addition, we have friendly service representatives ready to help you. We strive to provide you excellent customer service, and we will do as much as we can to enhance your shopping experience. Should you have any questions, remarks or advice, please don't hesitate to contact us.